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Mystery guest coming soon!
Posted: Mar 05, 2009
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Mystery Guest

 
Our guest blogger will talk about something revolutionary going on that 3ds Max is intimately involved in and definitely unique in supporting. This will give you a much better perspective on what is going on with something we consider both innovative and revolutionary. Expect his post later this week.

Customer validation in NYC

 
I've just got back from visiting some customers in the New York area with Shane Griffith and the dev. team. This was part of our validation effort on our research projects. We spent about 3+ hours at each customer site learning what their problems were and then having them evaluate and score our research efforts. We'll visit roughly 30 customers this way to collect feedback and to prioritize our research. We'll also do shorter validations with groups of customers at GDC, AIA, SIGGRAPH and AU.

It was very exciting to see the reaction to customers of our ideas. I've been doing this process since I first got involved with 3ds Max a few years back, and I can tell you I've never seen such positive reactions. Maybe they were just being nice, but we did instruct them not to be "nice" at the beginning of the meeting! We mostly visited Games, Civil and AEC customers in this set of meetings. We'll fill out all our markets with the rest of the customers over the next several weeks and months. Results could change as we talk to more customers, but with 6 done, we're looking very strong.
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Posted by Ken Pimentel on Mar 11, 2009 at 04:40 PM
re: "little 3D shops"
We also do validation at all the major trade shows, which is open to a mix of customers large and small. Also, I've visited 5-person firms along with 500-person studios. We usually do a mix. In fact, in NYC, we met with a small firm with only 6 people. We definitely don't forget the "little guy".
Posted by SpaceWarp on Mar 11, 2009 at 06:44 AM
"Customer validation in NYC"

Please don´t forget the little 3D shops who don´t have such a great specialism in one field. As you could saw in the 3dsmax/3dsmax-design disussions, there are a plenty of us, who do some graphics for games on Monday, an AEC vis on Tuesday, some TV-comercials on Wednesday and a big product design animation at the end of the week. :-)
Posted by oglu on Mar 06, 2009 at 11:14 AM
sounds interesting these mystery guest...
Posted by Meshbase on Mar 06, 2009 at 03:05 AM
Quote: ...Our guest blogger will talk about something REVOLUTIONARY going on that 3ds Max

So it's Leon Trotzky... technical director of "Red Star Studios" in Petrograd. He will tell us that all mouse inputs are now brought down and will be called imperialistic. So all inputs have to be proletary and done by keyboard.... and that is very mysterious!

Or the guest blogger will be U.S. President Barack O'bama and to the question if all 3dsmax users now can render final gather in realtime he will answer..... "yes we can!" :) :) ^^
Posted by Borislav Petrov on Mar 06, 2009 at 01:53 AM
I wonder if he happens to be the VP of mi...

EDIT: Am I good or what? ;)