News Flash: Viewport lag fixed for some by Nvidia drivers

Posted by Ken Pimentel, 7 February 2012 7:00 pm

News Flash

It looks like some users have had success solving the viewport lag problem by using an Nvidia driver. We know from experience that this "lag" problem has been fixed by many different things, so there is probably more than one solution. So far, it has been reported fixed by the following:

- Changing the Intel network driver (who knows why)
- Changing the GPU card to a different company
- Changing the Nvidia driver

Here's one thread that is monitoring the Nvidia change:

Separately, when we first heard about this issue, we started an effort to recode our legacy picking system to use hw-enabled solutions instead of the CPU. We can report that this has also succeeded with several users on a beta forum. So, I hope those that have the lag will find one of these solutions to remove the issue once and for all.

Direct from NVIDIA

For everyone experiencing lag issues with Quadro or Quadro FX cards, please try the following:

First, make sure you’re using the latest WHQLdriver for your board:

Then, from the NV Control panel, go to "Manage 3D Settings" and under "Global Settings" choose the "3D App Game Development" preset and choose "Apply".

Then see if Nitrous is behaving better for you.



Posted 7 February 2012 10:10 am

thanks Ken for the notice.

So far so good with my setup, all my other graphics programs also work just fine also...was scared one of those would break as a rotten tradeoff! keeping my fingers crossed!

This is quite wonderful now, with lots of cameras and lights on etc, works nice... i used to have to turn off mutlipel cameras lights etc before so to even work half way decent. : /

Ken Pimentel

Posted 7 February 2012 10:13 am

Thanks for bringing one of the solutions to my attention. Please help spread the word.


Posted 8 February 2012 12:16 pm

Nic, u may want to search the forums for this...i think i saw something about this a month or so back recently.


Posted 9 February 2012 8:31 pm

The title of this "NEWS FLASH" should be changed as its not a fix.
Once you sift through the forum you'll see its still a HIT n MISS game for 3dsmax 2012 viewport performance.

I have a Nvidia GTX590 and that driver certainly didn't fix my viewport problems.

So the title to this news flash is misleading.


Posted 13 February 2012 1:36 pm

updating the driver didn't work for me
the weird thing i've noticed, is that I may have a complex scene and the lag is there pretty obvious, but if i freeze all the geometry, it goes back to normal, smooth like silk when panning/zooming/orbiting...

Ken Pimentel

Posted 27 February 2012 6:43 am

Can anyone that still has the "lag" (the one that happens on a non-complex scene and goes away when using the orbit icon instead of MMB), and that has an Nvidia Quadro GPU, try choosing the “game development” or “viz sim” profile in their NV driver to see if the behavior changes, as these profiles essentially turn off the “special Quadro features” and have the Quadro run as a game card.

Ken Pimentel

Posted 27 February 2012 6:46 am

re: cache
Yes, there are caches, but I'd be surprised if they are playing a role. What GPU do you have? The problem sounds more likely to be some change in your system. You know that max does not "play nice" with Adobe GPU accelerated products? You can't use both at the same time. Something we're looking into.


Posted 3 March 2012 1:59 pm

You will laugh but when zoom is activated (alt + z) there is no lag when i use alt + mmb


Posted 8 August 2012 10:59 am

kolts: I didn't laugh - that does work (in fact it works with any of the viewport navigation tools), mainly because since the "lag" seems to be caused by hit detection, I'm assuming that it'll only try the hit detection when you're using a tool that requires it (eg. Select, Select & Move, Select & Rotate, Select & Scale).

That said, the fact that this hit detection lag (seems to depend on the area of the screen that your meshes are taking up) is still present in 3dsmax 2012 SP2 is a little disappointing, especially when the issue seems to have been identified by Autodesk over a year ago.

Edit: Just noticed some people on other threads saying it's fixed by Max 2012 Product Update 8. I'm going to test this now!

Edit2: Updated to Product Update 8 today. The issue still occurs as before. It seems to be related to the amount of screen space that the object takes up, and only occurs if you have a "select" type tool active. Using Zoom/Pan/Rotate tools directly results in zero lag while manipulating the viewport.

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