UPDATED - Error 1334 on file cudart64_32_16.dll when installing Service Pack 2 for 3ds Max 2012 / 3ds Max Design 2012

Posted by MaxStation, 6 October 2011 1:00 am

This issue has been reported to our developers.

This should only happen if you install a localised version of 3ds Max or 3ds Max Design (German, French) on an English OS. If you see this error on another combination please post a comment with the following info: 3ds Max or 3ds Max Design, language version of 3ds Max, OS and language.


UPDATED: For the time being the workaround is to:

  • uninstall the Service Pack/Hotfix that you've installed on 3ds Max 2012,
  • apply Service Pack 2.

As Service Pack 2 is part of the Subscription Advantage Pack this also applies if you try to apply the Subscription Advantage Pack.



Posted 7 October 2011 8:01 am

Please find a quick solution, i don't have the time uninstall+reinstall Max on 8 machines.


Posted 7 October 2011 8:05 am

The Subscription Advantage Pack makes Backburner unusable...FYI


Posted 7 October 2011 8:06 am

And I have 32 machines to uninstall and Reinstall.


Posted 7 October 2011 8:43 am


Even the new Backburner 2012.1??


Posted 7 October 2011 9:41 am

and by the way:
it's error 1334, not 1134!


Posted 9 October 2011 10:59 pm

Hey, the easiest workaround is to manually extract the cudart_64_32_16.dll from the installer (with 7-zip) and copy it to the 3ds max root folder. So it´s skipped during the install process.


Posted 10 October 2011 1:02 am

Thanks katho3d, the updated quicker way of applying SP2 is to first uninstall the Service Pack/Hotfix, after that you can install SP2.
Thanks c0cllc, i've fixed the error message in the title.


Posted 10 October 2011 3:15 am


i don't see the dll in the installer. Do i need to expand some of the files, after unzipping the installer?


Posted 10 October 2011 5:50 am



Posted 4 November 2011 2:45 am

simply not true Mr. MaxStation!

Doesn't install on German OS either (tried with Windows 7 Ultimate 64 bit, Vitsa 64 bit)

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