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kev:
i’m with you thinking that ADESK is the LAMEST company - speaking of customer relationship handling and internal communication in general
at least if you are not a 200 seat arch/viz/building/mechanical engenieering enterprise
But i think Daniel is the wrong person to attack, and your tone is a step to harsh IMHO.
There is even a sticky in this subforum that it’s not for support issues....
Post in Ken Pimentels Blog’s comment section - he is the 3DS Max product-manager - he is the right person to critize here (again),
As always, he did and will say everything will become better and they learned there lesson blablabla -
In this case i bet 100% he will answer that he was not aware of the fact that there are hotfixes online already.
heres the link - and he really seems to read the comments…
http://area.autodesk.com/forum/index.php/blogs_ken/blog_list/
This is Autodesk - a huge communication and corporate mess -
i gave up already....
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