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“An unexpected exception has occurred in the network renderer and it is terminating”
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  • Total Posts: 20
  • Joined: 24 August 2006 03:17 AM

Ok, am pulling my hair out with backburner now. I am trying to render a scene (large but not the largest I’ve done) in mental ray at 1-16, with a final gather map. I don’t seem to have an issue with rendering in this in max, and have tested other scence’s in bb with no problem. It just appears to this scence in bb?! Does anyone have any ideas as to why this is happening and has anyone had a similar or rhe same issue?!

As a side note am running a dual core 64bit 3800+ 2gig processor with 4 gig of ram.

Cheers



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  • sakeo
  • Posted: 05 March 2008 01:54 PM

I have the same exact problem.  I don’t have a fg map tho.

I can start the render on my machine and render the entire sequence without problems BUT if I start the sequence with backburner it crashes and says “An unexpected exception has occurred in the network renderer and it is terminating”.  The crash occurs right after the first frame of the initial job is finished, right when the other frames are sent in and it tries to start the render.

Help would be appreciated.
Thank you!



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I am also having the same problem as yours.  Really no clues how this happens.  And Trying to figure out any ways that come into my mind.

So crazy problem.



"Nature is the Mother of Learning”

Please visit http://www.handy-arts.com

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  • paunghe
  • Posted: 10 March 2008 09:25 AM

Yea, this is happening to me too!  The frames eventually all finish.  It comes back to them later, but it has an error on every frame, and on different machines at differnt times.  Help.



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paunghe - Are you using Mapped Network Drive or UNC?

I found out that UNC method has less “unexpected exception error.”

I am gonna change my Manager’s LAN card.  It seems to work better after I changed my Switcher.

If somebody knows more clues about solving this error, please let me know.

Thank you so much.



"Nature is the Mother of Learning”

Please visit http://www.handy-arts.com

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  • paunghe
  • Posted: 11 March 2008 12:29 PM

I think the drives are mapped.  I’ll have to check with my IT guy for sure though.  I was able to work around the problem because it seems that it was mostly caused by either a lack of bandwidth or memory.  I tried using placeholders but that errored out, so I have MAX set to “conserve memory” and render the images in strips.  I haven’t had any errors yet except for people turning off computers, but that’s not a big deal.

The biggest issue I have now is the machine I run the monitor, manager, and server on is taking an hour and half to render a strip that an identical computer renders in 5 minutes.  I’m not really sure why, because manager and monitor don’t take up enough resources to slow it down that much.



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paunghe,

I have installed and tested MAX 2008 with new backburner.  It still has the problem as well.  I am not sure if this turns into hardware problem or not since there are so many errors that might hurt the machine.

So right now I’ve changed my planned to use other version of Windows OS like Vista 64-bit or 2003 64-bit.  Right now I couldn’t keep up my dead line because of this problem.



"Nature is the Mother of Learning”

Please visit http://www.handy-arts.com

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  • paunghe
  • Posted: 11 March 2008 06:43 PM

Did you try rendering in strips?  I’m doing an animation, so I render each frame individually through backburner and save it as a targa (.tga) file.  When I turned on the “Split Scanlines option in the settings box before I Submit the job to all the servers, it worked fine.  This option simply divides each frame into as many pieces as you want, that way the render nodes can process them without using as much memory.



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I will try that.  Thank you for your comment.  I am using Mental Ray so I am not sure if this’ll be available.



"Nature is the Mother of Learning”

Please visit http://www.handy-arts.com

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Hi paunghe,

I’ve tried “split” rendering.  It gives no error.  But my problem is I cannot use Videopost for rendering.

I usually Videopost for Camera arrangement and Lens effect.

By the way, after I changed Backburner to 2007.0.1.218 which comes with 3DSMAX 9, it gives no errors until now.
http://usa.autodesk.com/adsk/ser...id=8388951&linkID=9241178
(Sorry for this information.  The problem isn’t solve with this older backburner yet.)

Do you know how to set up older version of Backburner to use with 3DSMAX 9?  And do you know how to do split rendering with Videopost?

Thank you so much for your information.  I really appreciated it.



"Nature is the Mother of Learning”

Please visit http://www.handy-arts.com

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Not checked in for a while, good to see other people are pulling their hair out too! I eventually solved the issue, from my perspective anyhow, basically its a memory issue. My maps were killing the render. The polygon count was massive but the poor map settings were the real problem. It was the glossy samples in my MR reflection map dialogue that were set far too high, it defaults at 6 samples for most maps, yet I found it hard to see a huge difference between having this at 1 or 6, or even off all together. This along with some unecessary noise maps all contributed to the error.
I realise this error is very generic and this wont help some but that was my solution so I hope it helps!



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