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Problem opening a max file from a 32 bit OS- 64 bit OS
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  • Joined: 06 January 2009 04:54 PM

could anyone out there help me with my problem. In our office im using a max9 runnning on a 32 bit OS and when i do my work at home using a max9 on 64 bit OS its giving me an error message,,,any help extended will be highly appreciated. Thank you in advance…



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  • Location: Minneapolis, MN, USA
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First, are you using Max 9 or Max 2009?  This forum is specifically for 2009, but some people mistakenly type max9.  And are you running the 64-bit version of Max on the 64-bit OS, or is it still the 32-bit version?  Which OS?  XP, Vista?

Also, knowing WHAT the error message is would help us greatly.  Either do a screen capture of it, or type out what the error says.  I don’t think there have been many problems switching between 32 and 64-bit.  The main issues I could see are codecs and plugins that are not made for 64.



3DS Max Design 2011 64-bit - Advantage Pack
Dell Precision T5500, Dual Six Core Xeon X5650 @ 2.67GHz, nVidia Quadro 5000, 24 GB RAM, Win 7 Enterprise 64-bit
Minneapolis, MN, USA

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I am using a Max 9 version but i hope i still can join in this forum, cause i believe i can learn new things here and have an exchange of thoughts also with beginners out there like me whos in this forum, im running a 64-bit version of Max on a 64 bit-version OS i.e XP, my friends told me that its not a problem with them, but they cant give me an answer why,,,maybe you can,,,thanks for your time,,,kindly see attachment, much appreciated,,,,more power!



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  • Location: Minneapolis, MN, USA
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There is a forum for previous releases of Max (2008 and earlier) so in the future it would help to post there instead of here.  Don’t be surprised if a moderator moves this thread, but don’t repost the question again.

As far as your problem, I can only imagine there is something you have at work that is compiled for 32-bit and doesn’t work in 64-bit.  Are there any non-standard plug-ins being used? 

Have you tried just merging the file into a new scene, instead of opening it?



3DS Max Design 2011 64-bit - Advantage Pack
Dell Precision T5500, Dual Six Core Xeon X5650 @ 2.67GHz, nVidia Quadro 5000, 24 GB RAM, Win 7 Enterprise 64-bit
Minneapolis, MN, USA

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  • Location: West Midlands, England, UK
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I am using a Max 9 version but i hope i still can join in this forum, cause i believe i can learn new things here and have an exchange of thoughts also with beginners out there like me whos in this forum

You are welcome to participate in these forums, however you should always endevour to post in the correct (or most appropriate) forum for your question. You posted in the Max 2009 specific forum with a Max 9 question (inappropriately) so I have moved the thread to here (Max through 2008) which is for all versions prior to 2009.

As for your question - you are aware that you can install both the 32 and 64 bit versions of Max on the same PC (they use the same license)? While there should be no problem opening a 32bit scene in 64bit Max there is always a possibility that something will go wrong - they are very different internally. I would try installing the 32 bit on your home system and try using that to open the scene. If that fails then there is every chance that the Office system has plugins which you don’t have at home. The only way around that is to purchase and install those plugins.



Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

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im so sorry for posting it in the wrong forum, anyways,,,thanks for the help,,,,i really appreciate tha youre sharing your knowledge with newbies like me,,,it motivates me to know more about this software,,,more power!!!



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