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Backburner Queue Monitor vs. Manager
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  • Joined: 03 February 2010 12:42 PM

Greetings,

We have recently purchased Autodesk 3ds Max Design 2010, and it seems that the only version of Backburner that is included is the 32bit 2008.01.

I know it’s been discussed before, and some “solutions” have been posted, but nothing seems to work and my Queue Monitor won’t connect to my Manager. This works on other machines, but this is the one we NEED the Monitor to work on.

I’ve deleted the .cfg files, and even the folder, with no success. I’ve uninstalled, and nothing changed. The other machines are running the exact same setup, so I don’t know why this machine won’t work. We’ve spent a considerable amount of hours trying to resolve this…

Has Autodesk adressed this issue? Any fixes?

Thanks,

Julien



Replies: 0
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also...I’ve installed it 4 times now, and there’s no backburner.xml file to be found, anywhere.

Is this file hidden somewhere?

Another issue is that there is not a lot of info on the autodesk site about Backburner 2010 - and our version of 3dsMax, 2010, only includes the 2008.01 version…

Has Autodesk abandonned backburner?

J



Replies: 1
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Julien
I upgraded to 2010 on 64 bit machines not too long ago, and had no issues with it.  I know it’s not too helpful to just tell you that it isn’t really broken, there most be something else wrong.  But, it isn’t abandoned, and will work. 

The one thing I found to be a little different than I remembered (although this issue may be with my memory, not the software) is that I really needed to launch the various backburner components as applications first, before setting them up as services.  That created the XML file that the service later used.

Try that, and that doesn’t resolve it, post back with more details - I didn’t have enough trouble installing it to have a really good collection of trouble shooting tips, but I’m happy to offer what help I can.

CP

Author: Charles Prettyman

Replied: 04 February 2010 02:41 AM