Thanks for this thread!
I had the same issue when trying to pan either by using middle mouse click or clicking the pan tool. I read the thread and changed my primary monitor. The problem for me seemed to be that the primary monitor was on the right hand side.
I am running Windows 7 Ultimate 64bit, Max Design 2010 64bit and I have a wacom 21 ux and a samsung sync master2343. I keep the wacom to left because I am left handed. The samsung is monitor one, the wacom is monitor two - in windows 7 you can swap which side they are on with out swapping cables - 1 can be on the left or right. When the samsung was set as the primary display the problem seemed to be that max has a problem with the primary display being on the right. Once I changed the wacom to the primary (even though its monitor 2, its on the left- see the attachment) the problem was resolved.
I had the same setup, second Monitor to the left. But you are correct: Max can’t handle that situation, because windows reports negative mouse coordinates when the mouse pointer is on the left (second) monitor. You have to swap monitors, primary should be on the left, secondary on the right.
I’m pretty sure that this will get adressed in the future with all that XBR and multimonitor initiative, but it’s unclear WHEN the users are actually seeing an outcome in that regard
3dsMax 2012 - Servicepack 2 - Win 7 Enterprise 64 bit
HP Z800 - 64 GB Memory - Quadro 4000 (2 gb) - Intel Xeon X5675 @ 3.06 GHz (2 processor. In total 12 cores)
Multiple monitor panning issue still does exist in 2013.
I created an account just to post this… Thank you for the above posts. The solution of switching the primary monitor to the left monitor worked for me. I wish all problems were this easy. Wasted a large amount of time (which I am too embarassed to disclose) trying every other work-around.
Also, Aligning the tops of each monitor did not work in my case. Does anyone know of a possible fix to this? I like the flexibility of being able to use multiple monitors on separate graphics cards, and sometimes having the primary in other orientations is best. I am new to high-performance modeling, and resources like this are much appreciated.
I had my husband help me figure out what was going on and he found this thread for me. Like the person above, I went from a nice black hair to grey hair trying to figure out what was going on. Including checking for what was updated recently to uninstalling and reinstalling all my drivers. This thread saved me from doing something drastic!
I did register and vote as well. I already have an Autodesk account, so I had to create one just for this. It was well worth it!
Thank you so much for the answers and the temp fix. I cast my vote of three points!!
I can confirm that the issue is very old. First time I saw this problem was with 3Dmax 8, then 9, 2010, 2012. I am using 3D max on various desktop computers, with ordinary ATI/AMD cards connected to various monitors (two, three or four) with identical or different resolution, with Hydravision or without. I tested even various mouses :). It bothers me on windows XP and 7 as well. Still, 3Dmax work good only on primary monitor, but I want use the whole desktop for work.
It’s very strange that no one was able to fix it during so long period.
I tested “top allign” mentioned above by Paul_IRET, but without good result. I have two HD monitors with same resolution, actually.