hi their my friends , i have a really really strange problem that came at the last 1-2weeks , i made a very simple project (plane and a box moving) when i render it normally it works , but if i send the job to backburner the 3d-max in the server crashes just after 1-2 sec of starting the job with the error (Error message: Unknow error loading application) , but i have another 2 render farms on my network , and they work fine here is my configuration:

All Pcs have:
Vista SP2
3dsmax 2011 (without any Sps or hotfixs , but also tried with hotfixs and Sps)
no plugins used or installed

main server:
Athlon 2 x4 635 2.9ghz overclocked at 3.3ghz
4gb DDR 3 1333
Gigabyte 6850 1GB Vram OC
Msi-780E51

clients have lower spec

the problem is that it was working soo fine before but after i tried the SPs for 3dsmax 2011 it stopped working but the strange thing is even 3dmax 2012 also having that problem.

note : my brother works as an IT and he have rested my network to normal settings.

thx for any help i got.

The hotfixes and SP’s are put out for a reason...Install them on all machines and then come back.

3ds Max 9 thru 2013
Windows 7 Enterprise 64-bit OS SP1
Dual Intel® Xeon® 6 core X5650 @ 2.67GHz CPU 36GB RAM
NVIDIA Quadro 4000
450GB HDD (x3) and 2TB HDD

3ds Max 2012 Certified Professional Models to Motion

Which Backburner version are you using?

Doughboy12 24 January 2012 10:15 AM

The hotfixes and SP’s are put out for a reason...Install them on all machines and then come back.

3dsmax 2011 (without any Sps or hotfixs , but also tried with hotfixs and Sps)

i said in my post that i installed the hofixes and SP’s but its still the same problem

and it was working before even installing any Sp or hotfix , but when i installed the hotfix it didnt work and after that i uninstalled max and removed all max related files and made a new install but the same problem.

Which Backburner version are you using?

its 2008.1.1 , but as i said it makes my render farms work normally but my main PC just crashes 3d max

the strange thing is even 3dmax 2012 also having that problem.

its 2008.1.1 , but as i said it makes my render farms work normally but my main PC just crashes 3d max

Double check that all are on BB 2008, if you had installed Max 2012, it will automatically install BB 2012 over BB 2008 without asking or telling you. You then must uninstall BB 2012 and reinstall BB 2008 if you want that version back.
That’s what I did, because I found BB 2012 to be unstable and less reliable than BB 2008.

i have fixed that problem by changing in the server.exe the following:

Enter Subnet Mask

to automatic Search

and it worked.

but its stil strange cuz it worked before without automatic Search