Dear all, why does Back-burner constantly FAIL?!

I finally got it working with 2011, (Barley)…

But now we have “Upgraded” to 2012 Design suit, with the latest back-burner and service packs.

Back-burner doesn’t work! See Picture attached below for details.

I tried to send a job originally using 2012, it renders and EVEN saves the image fine, but then it pops up as an error saying: Could not read / Write file type to blah blah blah....
Which stops it from going on to the next Image.

I’ve tried doing this to a network location AND my own desktop so it isn’t to do with permissions.

I also goggle’d this and someone said to switch on “include maps”, but this crops up a different problem and when I try to submit the job it says “Error Compressing Job for submisison”.

I mean, WTF guys!? Doesn’t anything work out the box these days? I’ve un-installed and reinstalled, I’ve even un-installed and installed 2011 Backburner instead, but this brings up the same error messages. Why?!!!!!!!!!!!!!!!!!!!!!!

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Any help guys would REALLY be appreciated, I’ve got a deadline this week and I don’t particularly want to render off each Image manually!

Cheers

Hi,

Im also using backburner and had something similiar before.

I switched on include maps also.

Made sure (customize -> configure user path) were all correctly assigned to the correct folder.

And I put all my maps and materials on a local server and not on my own hard drive.
so all the pc’s connected to backburner could reach the maps.

plus all the pc’s are installed with same version of 3ds max and plugins im using on main pc.

I dont know if you have tried this.
But it works for me.

Cheers

The file you are failing on is on a local path C:\Users\etc…
Is that file your render output, or a texture map?
Always use UNC paths when net-rendering.

Made sure (customize -> configure user path) were all correctly assigned to the correct folder.

And I put all my maps and materials on a local server and not on my own hard drive.
so all the pc’s connected to backburner could reach the maps.

plus all the pc’s are installed with same version of 3ds max and plugins im using on main pc.

Good advice. Having all the files on a server will force you to use network paths, and the server will handle all the network traffic much better on a larger farm resulting in fewer errors.
Doing this and using UNC paths, you should not need the Include Maps option.

Hi, Cheers for advice, I always work from network anyway, so all the Maps are on our network. Like I said, I can render the image fine. it’s just back-burner throws up these errors at me which forces BB to try and re-render it over and over.

I’ll double check the UNC, but it should be on!

Well how do I get it to change?

Just edit the link and replace c: with //yourcomputername/users etc.

I am using Windows 7, pretty sure that’s the way it is meant to be, changing that would screw everything else up. PLUS nothing else has changed, so why 2011 worked fine and 2012 does not?