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3ds max 2012 graphic card
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  • Total Posts: 2
  • Joined: 30 April 2012 10:54 AM

I was working perfectly fine on 3ds max 2012. until all the sudden my screen became pink!!

the program crashed and I am not able to open it anymore.

I have windows 7 ultimate

intel core i5 12 gb ram and a nvidia gforce 550 ti video card

everything was working perfect until now!

the 3ds max wont start it loads but it crushes before the UI shows up!

HELP please!

ps: I have tried to reinstalled graphyc card drivers and 3ds max itself!

didnt help!

I have also tried to load max with the change graphics from the start menu! no help either :(



Replies: 1
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u may need to search about this...it’s been brought up before… not sure any sort of fix though...except using a OLDER video driver??? 

This may be something to ahve to do with the 550 ti cards?

Not sure about the “ti” designation.... but I am guessing its a sub par card with a reduced price made to think you have something better?  MUST be something “funky” about the “ti”?????

Author: timd1971

Replied: 30 April 2012 11:04 AM  
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no!! what should I do then?? any advice at all!!!!!
I need to get back to work!!!!!
please HELP!



Replies: 1
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maybe read this… i dunno man...u gotta search if nobody repsonds...u don;t get quick responses here...maybe more so at http://forums.cgsociety.org/forumdisplay.php?f=6

http://area.autodesk.com/for...--purple-screen-of-death/

Author: timd1971

Replied: 30 April 2012 11:59 AM  
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Sounds like it could actually be a hardware fault. Something might be fried on the card that only shows up when you have an app like Max loaded. Does it still play any games or any other programs that use DirectX or OpenGL? A few suggestions:

First, one thing to do is actually shut down and remove the card, give it some Dust Off etc and the same with the slot. Re-seat it and make sure it’s firmly in place.

Second, is this a card that was factory over-clocked? Could be trouble there.

Third totally remove the driver. Restart in VGA mode and actually delete any folders left over, and maybe even scrub the Registry for anything Nvidia. Then reload the driver, but choose Custom install and ONLY load in the necessary driver with nothing else, at least for now.

Hope one of those ideas help! If after all this it doesn’t work, I’d say it’s time to think about getting a replacement card.



Doug
http://www.dbowker3d.com

New England independent 3D animator specializing in technical, mechanical and medical animation.
System: Dual Intel Xeons E5645 2.4GHz (24 cores), 24GB RAM, Quadro 4000, Windows 8 Pro 64-bit
3DS Max user since r2,…

Replies: 0
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I have looked everywhere for the solution to my problem!

I am going NUTS!

and I am currently able to run in my computer… LUMION2, CRYENGINE3 , AUTOCAD 2010, ETC
just 3DSmax wont work!
I got to read some post from people whom went back into older drivers for the nvidia gforce 550 ti graphic card
I did it but its not working for me!
I tried with 275.33 and 285.62

I rememeber that when 3dsmax crashed my screen went PINK! and it got all freezed! I had to reset the computer. I did a research on this pink screen issue but everything goes back to the graphic card! I have looked everywhere I also opened a treat at the nvidia forum
http://forums.nvidia.com/index.p...c4a88892&showtopic=228511

can you please
help me out!

the graphic card was factory over-clocked
I cant open my computer cuz I will lose waranty!!!

THANK YOU I really need to get back to work!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! HELP
I have added a screen shot from 3dsmax error log



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Replies: 1
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maybe install 64 bit version of max if u have 64 bit windows?  best to use 64 bit all the way...32 bit is dead.

may not solve your prob...but just a suggestion.  if u bought this at a store, take the pc there and have them replace the card right away while u wait and test.

Author: timd1971

Replied: 30 April 2012 07:28 PM  
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thanks I might have to do that :(



Replies: 1
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:( no need for that… :) you’ll be happier once you do it… get rid of that “Ti” card… I am sure users with that card will disagree.... but get yourself something more mainstream what most users are using without problems.  Don;t get AMD/ATI either...you’ll miss out with iRay etc.  at least get a GTX 560 or higher with 1GB and higher...the more ram u can afford the better.  also the higher bit.

check out this page:
http://www.videocardbenchmark.net/high_end_gpus.html#

the higher the rating the better… just go down until you find one with a good price u can afford.

these aren’t necessarily the BEST ratings for 3ds max...probably games and the such...but gives u a good idea of 3d power vs taking a wild guess.

would be nice to see something like this but with 3d apps as the test benchmark...comparing geforce, quadros, ati/amds etc.

the GTX 560 (NON-Ti!!!!) is probably your best bang for the buck if your price is low like the 550ti crap.  I think getting a GTX 580 or so is rediculous since the 600 series just came out and are about the same price and are SUPPOSED to be blazing better...but have to wait and see..as i think users are having probs with them and max.

Author: timd1971

Replied: 01 May 2012 07:00 AM  
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I am thinkin to get a gtx 580 zotac
check it out
http://pcfactory.cl/producto/10222-Video.PCIE.GTX580.1536mb.DDR5

unfortunaly where I live I cant have acces to the 600 series
they havent got here yet!
and I need to get back to work now!

thanks for your help!

by the way, I did uninstall the drivers
I thought I was gonna be able to open max
with the default vga drivers but I still get the same error!
I am guessing I am gonna get the new graphic card
install the drivers and everything and it wont work anyways!!

any advice??
thanks again!!!



Replies: 1
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welll going back to the initial thread reference about thie pink/purple screen:
http://area.autodesk.com/for...--purple-screen-of-death/

dude in that thread had ZOTAC’s (GTX560 though) not sure if his were “Ti” or what?  but ZOTAC, Ti, Pink/Purple Screen...hmm...all would throw a flag up for me if I didnl;t want the problem again… maybe check out a differnt manufactuer besides ZOTAC just to make sure?  EVGA maybe?  maybe a hardware glitch in the ZOTAC causing the pink screen? dang… i think a GTX 580 is only $100 (US) cheaper than a GTX 680 that are new here in US...hard to get them here also… so if u need now, forget it… i think for about $160 to $180 u can get a GTX560 here in US.  Then when the new GTX660 comes in, it will be about $200 or so.  maybe trade up or add later for more iRay render power?  supposed to be released soon here in US.  but if u got the cash...go for better...such as the 580.

make sure u/they unintsall all instacnes of nvidia drivers, and do a registry clean etc in safe mode and reboot, then install as usual.

this should help!
http://www.guru3d.com/category/driversweeper/

you’ll prob be good to go from there..if not..something screwey with your motherboard and/or gpu slots or somethign in BIOS screwey.

Author: timd1971

Replied: 01 May 2012 11:20 AM  
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also..if possible..before u get to far along.... backup your important schit and see if u can install 64bit windows 7 and 64bit 3ds max 2012.  32 bit is crap.  it works...but why use it?

more reading:
http://forums.nvidia.com/index.php?showtopic=206767
“ti” probably means “turd inside”

http://www.guru3d.com/category/Videocards/



Intel i7 3820 3.6Ghz 8 CORE HT / CoolerMaster Hyper 212 EVO / OCZ Vertex4 256GB SSD v1.5
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Replies: 0
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how could I know if I [removed] up my mother board....
I keep trying to do all kind of fixes that I find online.
and max wont work
always same error

even with the native VGA drivers.
I am sacared I [removed] up somethin else and not my graphic card
cuz I am able to run other progrmas like cryengine 3 and lumion
wich USE ALOT OF GRAPHIC CARD!



Replies: 4
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don;t worry...it;s prob the graphics card...let them replace it and go from there.  it’s called a systematic approach...start with the easier cheaper possible solutions first and work your way up… it’s prob your video card....just go from there.

just becasue it works with the other software...it’s probably built not to play well with 3ds amx..when the more typical cards do… i.e. NON “Ti” cards.

Author: timd1971

Replied: 01 May 2012 12:12 PM  
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ciscolara,

These are professional forums for professional users. Language like that is unnecessary, unwanted and unacceptable. Please refrain from posting in such a manner in future.

Author: Steve_Curley

Replied: 01 May 2012 09:45 PM  
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Steve
I think it was another user who used that language - not ciscolara.
NIR

Author: nirsul

Replied: 05 May 2012 11:59 PM  
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Nope - just look up to the post these comments are attached to. The [removed] words are those I was referring to.

Author: Steve_Curley

Replied: 06 May 2012 12:18 AM  
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solution found.
this is what I did to solve the

3dsmax_minidump.dmp
dmpuserinfo.xml
dumpdata.zip

its clear that my nvidia gforce 550 ti video card
coused all the problems

right now I am currently working under VGA mode with out any video card drivers
I need to finish my proyect before I get it replace for a new one!
but this si the solution.

you have to erase this folders:
C: \ Users \ <your.name.here> \ AppData \ local \ Autodesk \ 3dsmax \
2012 - 32bit
C: \ Users \ <your.name.here> \ AppData \ Roaming \ Autodesk \ 3dsmax \ 3ds Max

good luck to everyone!
and thanks for all the help!



Replies: 1
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sounds like u went and deleted a crap load of stuff just to delete the MaxStartUI files to reset things....  if it works for ya..great...but sounds rather ...well....  drastic...like using a axe vs a scapel to fix it.

that problem may come back seeming all these “Ti” cards have this problem… persoanlly, after u finish your project, ditch that bitch of a card and get something better.

glad u r up an back running.

Author: timd1971

Replied: 01 May 2012 05:18 PM  
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I’d suggest to check your graphic card cooler - is it working or not.



Here’s a drm removal website

Replies: 0
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hi…
i read that you find the solution…
but before do you try changing nitrous driver to DIRECT 3D?



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Replies: 1
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of course yes I did

Author: ciscolara

Replied: 17 August 2012 05:26 PM