Hello, I’ve been trying to install 3dsMax3013 on to my new windows 8 laptop for months now and I’m getting no where… I’ve been informed that only the 2013 version is compatible on my 64 bit system. I am downloading and simply trying to install the free student software for this.
I have been threw so many blogs online; turning off anti-virus (Norton in my case) turning off user accounts, running as administrator, making sure all other traces of installation attempts of 3dsmax and autodesk have been removed (I’ve tried installing 2009/2010 and 2012 to realise they were not compatible! I’ve been now trying to install 2013 for a month each time trying out a new trick).

I’ve tried all 3 versions of installing off the student section of the website; install now, download in browser etc, after downloading the full file in the browser and after the first fail of installing the .exe file (it says “Error: C:\Users\"ME"\AppData\Local\Temp\_A162CF.tmp\setup.exe/s
C:\Autodesk\Autodesk_3ds_Max_2013_EFGKJS_Win_64bit\ / temp
C:\Users\"ME"\AppData\Local\Temp\_A162CF.tmp\SecondRun / lang en-us /FirstRunThreadld 4452,

I have then gone into programs>Autodesk>x64>max> and then run the windows installer instead from here where it saves it into program files instead, this seems to install further however it fails saying that the “mental ray 3.10 satellite fails(mi-raysat_3dsmax2013_64) failed to start verify that you have sufficent privilleges to start system services” I’ve been through all systems checked the registry paths, tried re-starting it in services and making it manual/automatic, etc and can’t seem to find a solution… Is there a really simple step on windows 8 that i’m just overlooking???

Would really appreciate any advice!!! Many thanks in advance

I had quite a bit of trouble when first trying to install Max 2013 on Windows 8, but still not sure what really happened at the time. In your case, you might try right clicking on the Max launching icon, go to the compatibility tab and choose, “run program as administrator” and see if that frees up the Metal Ray error.

Max 2014 64
Windows 8 64

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I had no real issues installing Max 2013 on my Win 8 laptop or workstation. I assume this is Win 8 Pro you have? Also though you should be the default Administrator, it sounds like you are not for some reason. I would bring this issue up with Microsoft too, as maybe you’re missing something. Actually I did have an issue one time I had an issue with installation, but then ran it in Windows 7 Compatibility mode and it was all good.

Make sure you delete ALL Autodesk folders and files from bad installs first before trying a new install.

Doug
http://www.dbowker3d.com

New England independent 3D animator specializing in technical, mechanical and medical animation.
System: Dual Intel Xeons E5645 2.4GHz (24 cores), 24GB RAM, Quadro 4000, Windows 8 Pro 64-bit
3DS Max user since r2,…

I’m running 3ds max 2013 under Windows 8 without any problem, although I’m using a desktop. However when looking for the max system requirements, they did not say max will run in windows 8, neither they say it wouldn’t. But the fact it that it runs quite good with some minor issues that I just found by experienced them or by reading some other forums (i.e wacom tablets have issues while using on Max under W8) but it’s hard to tell if its a windows problem or a max problem.

Just like the other people has mentioned, you seems to not have Administrator Privileges while running your installation, so first try to log in as Admin, then after uninstalling and deleting folders as previously suggested, you run a too called CCleaner from Piriform (its free) and run several passes to get rid of unwanted or unused registry files that many times prevents a program to install/run the way it should be. Then after cleaning your registry and rebooting your pc, with Administrator Privileges you can try again to run the installer.

Many of the 2013 products ARE supported on W8 - see http://usa.autodesk.com/adsk/ser...d=19048377&linkID=9242258
(ignore that fact that that is a Maya support page - it applies to all the products listed on that page).

Max 4.2 through 2014, Composite 2014.
XP-64 (SP2).
nVidia 9800GTX+ (512MB) (Driver 314.22).
i5-3570K @ 4.4GHz, 8Gb Ram, DX9.0c.

3ds max 2013 design PU 6 works fine so far on windows 8 pro.

Intel i7 3820 3.6Ghz 8 CORE HT / CoolerMaster Hyper 212 EVO / OCZ Vertex4 256GB SSD v1.5
Nvidia EVGA GEFORCE GTX 660 3GB v314.22 (Nitrous in max) / Dual Dell Professional P2311H 23" Displays
ASUS P9X79 PRO / G.SKILL ARES 64GB 1866 DDR3 / Antec…

Win 8 UAC could be the main culprit.
For the last couple of windows versions
Setting UAC to “Never Notify” elevated your Account(sort of).

For Windows 8 this is no longer True.
Metro Apps Require UAC be on. they wont run without it.
So Setting the UAC in win 8 to “Never Notify” does not turn it off fully.
So Run As Admin maybe failing silently ->never notify ??.

I would suggest disabling the UAC fully then running the installer and updates

To fully disable UAC in Win 8 you need to edit a reg key (back it up by exporting it first)
Browse in Regedit to:

In the right hand pane select then Right click EnableLUA-> modify to 0.

Reboot.
metro apps are now broke
Try running the installer again the Satellite should install correctly
install PU6 before turning UAC back on (it updates the Satellite)

Back in Reg edit return EnableLUA back to 1
Reboot.
Metro apps should be working again.