Hi I’ve recently installed 3ds max 2012 student edition on my pc, and when I try to run the program I recieve this message:

“The application was unable to start correctly (0x000007b). Click OK to close the application.”

The funny thing is that I have 3ds max 2011 student edition already running fine on the computer with no problems at all. I tried the usual stuff, updating drivers, directX running virus scan etc. I tried reinstalling the program like 5 times, even the 2011 version I reinstalled, but it works absolutely fine, but the 2012 version just wont work. I have tried downloading the installation 3 times to make sure that it wasn’t the problem.

Hope somebody have a clue how to fix this problem, because I’m looking forward for using the 2012 version. 

pc specs:
win 7 ultimate x64
Intel core 2 quadro Q9400
8 gb ram
Geforce gtx 260

And all the other “usual stuff”?

Disable Firewall and AV
Install as Administrator
Run at least once as Administrator

If neccessary (when logged in normally) change the shortcut properties to “run as admin”.

Failing that - google the error code, though there’s a lot of stuff there to wade through.

Oh - and any firewall/av which has “endpoint protection” (Symantec for one) will be a real problem.

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

thanks, but I just tried all of what you said, with no succes… Any other suggestions?

Only one - try the Autodesk Installation and Licensing forum. Those forums are monitored by Autodesk support staff (unlike these Area forums which are peer-to-peer only).

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

okay I’ll try that and return with the answer if I get any, for others to view :)