Does anyone know why i am having problems installing the hot fixes and SP1 for Max 2009 Design.

I wiped a render node and was reinstalling with XP64 bit and i installed Max 2009 64 bit and 32 bit. Then tried to install the service Pack 1 and it says that the proper software does not exist for the SP1 then if i try the hot fix i get an internal error.

Then i tried to put in the hot fix on my new win 7 64 bit machine and almost the same thing happens. for the Max 2009 design 32 an 64 bit copies it gives me the same errors. For the Max 2011 copies the 64 bit hot fix worked but the 32 bit one gets the same internal error.

What gives?

I am currently switching from Max 2009 to Max 2011 and from 32 bit to 64 bit which is why all the different versions.

Q

Intel i7 920 with 6 gig Ram. 64 bit Win7. Max 2009 and Max 2011
Small 5 machine render farm of mixed machines.
More coffee please!  :-)

did you get the right version for each, if you have standard max you need to get the hotfix/service specific for it or specific for max design

3ds max design
http://usa.autodesk.com/adsk/ser...d=2334435&linkID=10381720

3ds max
http://usa.autodesk.com/adsk/ser...id=2334435&linkID=9241178

if on windows 7 or vista always install software as adminstrator

3Ds Max 2012+Sp2 +SAP, Vray 2.2, Photoshop CS5.1
OS - Windows 7 Pro x64 Sp1
sys1: i7 2600k (OC to 4.2GHz), 16GB 1600mhz DDR3 Ram, MSI GTX 580 (3GB) (295.51), OCZ vertex 2 120GB SSD, Wacom Intuos 3
sys2: i7 2600k (OC to 4.2GHz), 16GB 1600mhz DDR3 Ram, MSI GTX 560 (1GB) (295.51), wacom bamboo

The Max 2009 2010-06-07 Hotfix requires ALL previous SPs and Hotfixes to be removed first. This is very clearly stated in the associated readme.

As noted above, ensure you have the correct download and make sure you are logged in as administrator.

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

Funny i finally found the proper ones for Design a few minutes ago. I had searched before and didnt notice them. And the ones that i had for updating before didnt say Design on the files so i guess that was what confused me the most.

The Windows 7 Max 2011 32 bit still illudes me.

Q

Intel i7 920 with 6 gig Ram. 64 bit Win7. Max 2009 and Max 2011
Small 5 machine render farm of mixed machines.
More coffee please!  :-)

Ok, so on my other xp machine the Service pack and the hot fix are listed int he Add Remove programs list but not on my main workstation. But i know that they are there and if i want to put the latest hot fix in i need to remove the other one.

What up with that?

Q

Intel i7 920 with 6 gig Ram. 64 bit Win7. Max 2009 and Max 2011
Small 5 machine render farm of mixed machines.
More coffee please!  :-)

Ok ignore my stupidity..... I didnt install Max 2011 32 bit in the first place… I have so many copies i am trying to get organized with updates and plugins i just assumed....

Oh.............. so stupid.

Sorry

Q

Intel i7 920 with 6 gig Ram. 64 bit Win7. Max 2009 and Max 2011
Small 5 machine render farm of mixed machines.
More coffee please!  :-)

Doh! :P

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

As for the SP vs Hotfix issue, see Shane’s blog, view all comments, last page. Read the 1st few posts, from the bottom up.

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

That was related to the 2009 problem. I uninstalled all patches for 2009, as per the blog suggestion, before applying the latest HF, which installed without error.

I’ve not had any obvious problems since installing the (2011) hotfix. If the hotfix is giving you problems, as it would appear it is, you can try uninstalling it but I don’t know if that will cure it.

Max 4.2 through 2013.
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.