Hope someone can help, we have a 3D max class starting pretty soon (Is there a direct phone support number for Autodesk technical question? we use volume licensing)

Here is our problem

We tried creating a network deployment folder for 3ds max 2010 with SP1 appended (not merged), tried without service pack, without the $ in the shared path and we also tried deploying locally but all attempt failed with the log attached.

Installing the software using the DVD worked fine though.

The network path used has full access security permission (as well as the share), I can create file/folder and delete files from the target computer.

Any Ideas guys?

Here are the errors

Install Autodesk 3ds Max 2010 32-bit Failed Installation aborted, Result=1624

Looking for file transform: \\alpha\3dsmax2010$\AdminImage\main\32bit\AutodeskSuite2010.mst
MSI (s) (A8:88) [06:12:21:418]: Unable to create a temp copy of transform ‘\\alpha\3dsmax2010$\AdminImage\main\32bit\AutodeskSuite2010.mst’.
MSI (s) (A8:88) [06:12:21:418]: Note: 1: 2203 2: \\alpha\3dsmax2010$\AdminImage\main\32bit\AutodeskSuite2010.mst 3: -2147287038
MSI (s) (A8:88) [06:12:21:418]: Couldn’t find cached transform \\alpha\3dsmax2010$\AdminImage\main\32bit\AutodeskSuite2010.mst. Looking for it at the

Here is the install result when disabling silent mode on the deployment.

	Attachment
kilimats_3ds_max_2010_logs_.zip

bump, added screenshot, hope someone can help asap

I tried installing directly from CD and it worked, so there is something wrong with the deployment folder for sure

I’m having the same problem while trying to install 3DS Max 2010 from network share.
I’m running silent install, but the logfile reports missing AutodeskSuite2010.mst.

Any ideas? Anyone?

hkjpe,

Currently the only available fix is privately shared by Autodesk Support, I am not authorized to share the file given to me via secured FTP

Please contact them for a quick resolution

They told me that a solution will be made public within the next few weeks

Soultion with the files needed to fix issue is here

http://usa.autodesk.com/adsk/ser...d=14291621&linkID=9241177

I can confirm that it works.