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Backburner Server Service not registering
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I was having the same problem as above and solved it this way. Without server running as a service,

shift right pick on server.exe and select “run as”
use the admin account that your service will run under
once the server has connected to the manager the correct xml will be created.

Good luck

Gregory



Gregory Mertens
mertens3d.com - recent 3d architectural rendering

My Max Bugs/Issues/ Requests

Replies: 0
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  • NCViz
  • Posted: 26 February 2010 12:36 AM

I have a new twist on this old issue.

My situation is almost the same as the OP.  With the difference being our established farm is Win XP 32-bit.  I am trying to add a Win XP x64 node to the farm.  If I run server.exe while logged in as the service account, everything works.  When run it as a service using the same account, I get the following in the log file.

2010/02/25 11:17:28 ERR Error accepting connection: An operation was attempted on something that is not a socket. (0x2736).
2010/02/25 11:17:28 WRN Error 0x00002736 from main TCP server thread
2010/02/25 11:17:32 INF Starting backburner Server
2010/02/25 11:17:32 INF Loading plugin: Autodesk 3ds Max Design 2010 (32-bit) Renderer Plugin from C:\Program Files (x86)\Autodesk\3ds Max Design 2010\Network\max_server32.task
2010/02/25 11:17:32 INF Loading plugin: Autodesk 3ds Max Design 2010 (64-bit) Renderer Plugin from C:\Program Files\Autodesk\3ds Max Design 2010\Network\max_server32.task
2010/02/25 11:17:32 INF Loading plugin: Command Line Tool from C:\Program Files (x86)\Autodesk\Backburner\cmd.task
2010/02/25 11:17:32 INF Service started.
2010/02/25 11:19:27 WRN Could not find a Manager. Will keep trying…
2010/02/25 11:20:47 ERR Error accepting connection: An operation was attempted on something that is not a socket. (0x2736).
2010/02/25 11:20:47 WRN Error 0x00002736 from main TCP server thread

Any thoughts?



CPU: Dual Intel Xeon X5570 @ 2.93GHz
RAM: 12.00 GB
Video Card: Nvidia Quadro FX 4800
OS: Windows 7 Pro x64
Max Version: Design 2012

Replies: 5
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Have you disabled the firewall or added serversvc as an exception?

Author: Samab

Replied: 26 February 2010 12:57 AM  
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We have not changed anything with the firewall.  We have been running 21 nodes on this farm flawlessly for months.  The only thing that has changed is moving to XP x64 on this one machine.

Author: NCViz

Replied: 26 February 2010 01:21 AM  
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Just try disabling it or creating an exception on the problem node.

Author: Samab

Replied: 26 February 2010 01:25 AM  
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If only I could.  Getting firewall changes on our network takes an act of congress.

Author: NCViz

Replied: 26 February 2010 01:29 AM  
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Oh. Then you need to talk to some people. I suppose an exception is your best bet if security is tight.

Author: Samab

Replied: 26 February 2010 01:36 AM  
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  • NCViz
  • Posted: 06 July 2010 01:36 AM

Turns out it was the Windows firewall on the local machine and not the Corp. firewall.  Thanks Samab.

http://usa.autodesk.com/adsk/ser...d=15084607&linkID=9242258



CPU: Dual Intel Xeon X5570 @ 2.93GHz
RAM: 12.00 GB
Video Card: Nvidia Quadro FX 4800
OS: Windows 7 Pro x64
Max Version: Design 2012

Replies: 0
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Ok so I am having the problem of Service not Registering (yet running Back Burner as a standalone program works fine) I have a render farm, it needs to run as a service, there is no way I am running around starting the standalone up on each machine I am running 2011 SO…

HERE’s THE SOLUTION.

First of all I think this is a bug and someone at Autodesk needs to fix it because it has been around since 2008.  The default setting for the <AutoSearch> parameter in the backburner.xml file ought to be 1.  Someone at Autodesk mistakenly has this set to 0, and this is what is causing us this headache.

I am on windows 7 (same thing on server 2008 r2 etc).

Start the service up one time and then stop it, it will make sure that the user profile is created for the user you run Backburner under. Find the user’s profile that you are running backburner under (and it should be someone else than the default) in the c:\users\ directory.  Mine happens to be called “backburner”.  Find the backburner.xml file in the following path

C:\Users\[backburner user]\AppData\Local\backburner\backburner.xml

Edit this file in something that can read and format xml like dreamweaver.

Find the <AppDetails> section

Change the value <AutoSearch>0</AutoSearch> to <AutoSearch>1</AutoSearch>

If you want to deploy this file to all of your other servers do the following:
Delete the following two entries completely.  I mean the whole line including the XMLtags.  If you don’t delete the whole line, BB will error when it starts up.
<ServerName>[somename]</ServerName>
<ServerMAC>[somemac]</ServerMAC>

Save.

You now have an XML file that you can deploy to all of your render servers.

Don’t thank me, write Autodesk a note instead yelling at them.  http://usa.autodesk.com/adsk/ser...id=5600504&linkID=9241177



Replies: 0
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  • culain
  • Posted: 10 January 2012 03:09 AM

Hi there!
I’ve actually done the whole thing. XML is OK, the firewall is OK too. I’ve tried any other ways and I’m still getting this in BB Server:
INF Loading plugin: Autodesk 3ds Max 2012 (64-bit) Renderer Adapter form Backburner Adapter Plugin
INF Loading plugin: Command Job Adapter v2012 from Backburner Plugin
WRN Could not find a Manager. Will keep trying…

What’s wrong with this?
I must say, this occurred after upgrading to 7.

Thanks



Replies: 1
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Ola!

well, i’m experiencing the same problems, checked the firewall (both windoze which is off and the the eset which has an exception)...also added the user/pass for the service to log on…

the funny thing is that it says “could not find a manager will keep trying” in case i do not log on, but if i logon and stop/restart the server-service everything works without any problems - strange isn’t it??

win7 x64

any suggestions?

Author: nizon

Replied: 19 January 2012 02:54 AM  
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  • Ekon
  • Posted: 25 January 2012 03:08 AM

Hello. I’m using backburner on a single workstation. Win7 x64. Max 2011. When I send the job orders it starts ok, and I usually do this at nighttime; then the next morning I come to the machine and the server is absent. No nodes at all. Some jobs complete, others do not, no “missing” error report. It’s like my IP expired and after renewal it won’t register. The “run as” approach could fix this issue for me? I use backburner to let the machine do the rendering job alone at night instead of wasting my daytime.



Replies: 1
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Nevermind. Turns out I actually had a “missing” map error. However, I read an INF line about a period of cool off; can this cool off time be as long as two days? It happened the last weekend; the machine kept running thru the weekend and the time between two jobs was two days; any thoughts? Should I post this new question in a new thread?

Thx

Author: Ekon

Replied: 25 January 2012 04:24 AM  
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