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I agree with Steve. It’s most likely the export/import setting from whatever package was used .
If you have the original import, it’s worth trying this script by Bobo: DeleteDoubleFaces http://www.scriptspot.com/3ds-max/deletedoublefaces-0
Here is another thread with similar problem: Unifying Normals http://area.autodesk.com/forum/Autodesk-3ds-Max/modeling/unifying-normals/
E. K. Anna Hennequet [FA]
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Thanks for the links, that solved my problem. Specifically this:
I turn off all the STL import options when I know my model is error free, and normals have not been a problem.
And everything works perfect in a perfect virtual world of perfectnes.
Software: 3ds Max 2011
Videocard: NVIDIA GeForce GTX 460
Processor: Intel(R) Xeon(R) CPU E5430
Memory : 4GB DDR2
OS: Microsoft Windows XP Professional (Service Pack 2)
Model: Dell Precision T7400
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