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"Customize User Interface" duplicate listings of plugin
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  • Location: Arkansas
  • Total Posts: 71
  • Joined: 22 August 2006 11:44 AM

In the “Menus” list of, both, the “Quads” and “Menus” tabs, I have multiple listings of the e-on software “Vue8 xStream” items. I’m using Vue8(64) on Max2010(64) but, it also occurred with Max2009(64) and Max2009(32). Each time I open Max, the number of duplicates increases by 1. Currently, with my Vue8x plugin, the number of duplicates is up to 18. On my old Max2009 installation the number got up to about 200. It seems that the duplications are coming directly from the “MaxStartUI.mnu” file (see attachments). “mnu01...” and “mnu02...” depict the mnu file before and after a Max re-start. They show the last listing of “MenuName="Heightfield Terrain” in the file.

When I deleted the extra listings in “MaxStartUI.mnu,” Max failed to start, acted erratic, and forced me to close it with the “Task Manager.” When I made the file “Read Only,” Max failed to start and gave the message depicted in the CustomMenuError file for which I attached the error message.

It seems that, as Max is starting, it reads a file, which I haven’t been able to locate, and adds all of the items for “Vue 8 xStream” plugin to items in the “Customize User Interface. Each Vue menu item is increased by one, in the list.

This seems similar to previous problems with Max’s “Additional Help” menu, that I, and a few others, have had in the past. Each time Max opened, it added an additional help selection for all of the listed plugins. The solution for that was to make the plugin “.ini” files “Read Only.”

Does anybody know what is adding items to the problem lists and how I can stop it? Thanks.



Max 2012(64) Win 7 - 64
NVIDIA Quadro FX 5800
Dual Xeon E5520 Six-Core, 3.33GHz
16GB DDR3

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This problem has been solved.

Author: Russell Welch

Replied: 03 November 2009 09:33 AM  
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  • Location: West Midlands, England, UK
  • Total Posts: 13781
  • Joined: 06 August 2007 11:06 PM
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Great. Useful to know.
Even more useful if you told us how it was solved…



Max 4.2 through 2012 (SP2+SAP).
XP-64 (SP2)
NVidia 9800GTX-512 (Driver 266.58).
Core 2 Quad Q6600 2.4GHz, 8Gb Ram, DX9.0c.

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