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Maya License on Overhauled "New" MacBook Pro?
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  • boywundr
  • Posted: 27 April 2010 03:29 AM
  • Total Posts: 3
  • Joined: 10 September 2009 09:09 PM

Thanks in advance for any help!

I had a Macbook Pro that was about 2 years old and the logic board (as well as other things!) went on it.  Apple fixed it for me, luckily they didn’t wipe the drive, so I asumed all was well.  When I went to start up Maya again, it told me to register the software, asking for my serial, etc, like it was a fresh install.  Obviously the hardware was now different but I assumed I owned it so I was ok.  Well, it thinks I’m installing it on another machine and refuses to let it run.  I scoured the site for help but couldn’t find a contact number/email or any info on how to unregister a cpu that, well, is completely gone!  I can’t use the program to unregister since it doesn’t see it as that machine anymore.  Anyone know what to do to “delete” the cpu from my allowed machines so I can install the program on my “new” MacBook Pro?

Again, thanks for any help.



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  • THNKR
  • Posted: 27 April 2010 04:27 AM

Contact the Autodesk Business Center. They can’t demand that you transfer the license because, well… you couldn’t predict that it was going to break, could you?

http://usa.autodesk.com/adsk/servlet/item?siteID=123112&id=13682581



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  • boywundr
  • Posted: 27 April 2010 04:37 AM

Hey, thanks a lot for the quick help.  I’ll let you know the outcome!  And, no, if I had any say, replacing half my cpu wouldn’t have been an option!  :D



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