Inside Sabertooth
Learn how Sabertooth uses 3ds Max to create 3D interactive projects, including HBO Go’s Game of Thrones interactive experience
  • 1/3
You are here: Forum Home / Autodesk® Maya® / Installation - Hardware - OS / Maya 2012 won't uninstall
  RSS 2.0 ATOM  

Maya 2012 won't uninstall
Rate this thread
 
63028
 
Permlink of this thread  
avatar
  • Pangloss
  • Posted: 22 December 2011 05:54 AM
  • Location: Frankfurt am Main
  • Total Posts: 65
  • Joined: 27 October 2006 01:37 PM

I am at my end, seriously. This has been a frustrating day.

I wanted to install the Subscription Advantage Pack, as I like the Node Editor, and Alembic, and we pay THOUSANDS of dollars for this software subscription.

It requires a complete uninstall to install the 2012 SAP.

When the uninstaller runs it errors saying c:\config.msi is not writable, and refuses to uninstall. I check the folder, and yes it’s writable.

Funny thing is, if you click ‘retry’ you can watch it filling the /congif.msi folder with thousands of files --yet it says it can’t write there!

I have tried each of the following:
- Made config.msi writable to ‘Everyone’
- Run the uninstaller as administrator
- reset the msiexec windows installer perms (tip on microsoft site)
- Removed the Maya folder from the hard disk manually, SAP installer still thinks it’s installed!
- Removed Maya from the list of installed programs via regedit (adsk must store a list elsewhere, the SAP installer still says Maya is installed!!!!!)

I just want to uninstall the damn software, is there an ADSK exe somewhere that does a clean uninstall of this stuff?  Sorry for sounding so irate, this is just ridiculous the layers of obsfucation in the adsk install/uninstall process.

It’s holiday time, IT is out of office, does it really require an IT DEPT to uninstall Maya??!

/RANT



Replies: 0
avatar

seems like you have the right to be frustrated. I would be…

Have you tried using a registry cleaner after uninstalling or attempted uninstall? I like CCleaner and it usually finds all the left over crap that is left behind even after a normal uninstall.

Hope that helps. the software is free and pretty easy to use so no IT necessary! :)



Intel i7-2600K, ASUS P8Z68 Deluxe BIOS v0706
ASUS GTX 570, 4x4096MB Patriot Viper Xtreme DDR3 1600 RAM
OCZ Agility III, 120Gb SSD[v2.15], Windows 7 x64

Replies: 1
/img/forum/dark/default_avatar.png

Yeah, I am a bit of a tech head, so I cleaned it from the installed apps list in the registry, windows says Maya is not installed under installed programs.

However, ADSK must use some stealth ninja INI file because the Maya 2012 SAP installer says Maya is installed. I wish they would just query the OS components like regular apps. Hopefully someone from ADSK can tell me where the super secret INI file is so that the 2012 SAP installer will install.

Author: Pangloss

Replied: 22 December 2011 09:44 AM