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Maya application file has stopped working
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  • Total Posts: 4
  • Joined: 08 February 2010 11:33 PM

Hi! First to say, i don’t speak english as a mother language, so, please, try to understand what i’m gonna write.

I have a very serious problem when i’d try to open Maya 2010.

Look at the picture below

It says this:

Maya application fila has stopped working

Maya stopped working because of a problem. Windows will close maya and will notify you about solutions later.

I search in many sites, where they say that the problem is with groove and one note from Office, but i uninstalled that software and Maya still doesn’t work.

Do you know how to solve that?

Thank you.



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  • THNKR
  • Posted: 09 February 2010 12:06 AM

The problem is your graphics card. The message “Initializing time slider” tells me this. The first openGL call that Maya makes is when it is initializing the time slider. If that fails, openGL is not supported, badly configured, you are using a bad or cheap or broken graphics card or you have the wrong drivers. Check http://www.autodesk.com/maya-harware and install the correct drivers or buy a qualified graphics card.



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I have had the same issue as stated by Daviddavid0100, and have a similar graphics card (Mobile Intel 965 Express Chipset Family).  I didn’t anticipate this issue as on a previous computer (same one as I have now, the previous one died) I downloaded and used the free maya software when it was still available and it worked perfectly.  Upon searching recently, I found the Student Edition and downloaded it.  Anyways, because of this I didn’t check system requirements, assuming I’d be fine.  Which, yes, I should have, considering it’s been two years and I’m sure the program has changed, but either way I still can’t use the program.
Ok, so I know you clearly said “BUY a qualified graphics card”.  I followed the link you provided, and all graphics cards listed are a bit out of my price range (I’m a junior in high school and I have a part-time job, but this obviously doesn’t suffice).  This seems to me like a pretty straight-forward “yep, that’s all there is, sorry”, but I figured I’d ask if there’s a graphics card that’ll work that I seem to be missing, either free… or less than 3,000 dollars.  Just to be safe, I guess, as I’d really like to be able to use this program…
Sorry to take up your time; please let me know either way!
-Emily

Author: emapahha

Replied: 11 March 2010 02:17 PM  
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Hi. Thank you for givin me an answer.

I’m looking on the original page (http://usa.autodesk.com/adsk/servlet/pc/item?id=13583898&siteID=123112) but i got the right hardaware to work with maya.

Look, that’s my information:

Vista Home Premium
3GB memory
400GB HD
Pentium Dual Core
Mobile Intel (R) 4 Series



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  • THNKR
  • Posted: 09 February 2010 09:23 AM

No you don’t. There’s no graphics card in your list.



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Yes i did.

Mobile Intel 4 Series Express Chipset Family: http://www.intel.com/support/graphics/intelgm45/

The list of my card:

available graffics memory: 1308 MB

dedicated to video memory: 64 MB

System video memory: 64 MB

Shared memory: 1180 MB



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  • THNKR
  • Posted: 09 February 2010 03:05 PM

As I said, that’s not a graphics card. Trust me, you DO NOT “got the right hardaware to work with maya”.
What you have is not listed in the qualification chats that I gave you the link to, is it? That’s why I gave you the link in the first place. You need to get something that’s listed there.



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Trust me, that’s a video card. Just google the name.

By the way, don’t you think that if my problem comes by my computer requiriments, during the installation would say “checking system requeriments” fail? this is not my case.



Replies: 0
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  • n8skow
  • Posted: 10 February 2010 11:55 AM

The Intel Express integrated graphics chips are NOT qualified nor suitable to get a good user experience with Maya.

As Michiel (Thnkr) has said several times now - you need a higher-end 3d graphics card. If this is a laptop (which the ‘mobile’ designation would seem to indicate), your out of luck and will need a different machine.

Michiel is the former Product Support Technical Lead for Autodesk Maya, and has pretty intimate knowledge of the software. It would be silly to continue arguing with him on this matter…



n8skow [FA]

Replies: 0
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  • THNKR
  • Posted: 10 February 2010 12:40 PM

:)

Anyway, to answer your question: No, Maya does not tell you if the system you’re trying to install it on is qualified or not.



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