Hi everyone

I’m suffering a problem with Mudbox 2011 in mac OsX 10.6.4

I’ve installed the trial / Educational version and when i run the program it works, so… when i try to start with any mesh in 3D View the program shutts down unexpectably,…

I’m just getting crazy

I’m just a student and my teacher told me that could be by the graphic card,… so in the Mudbox specifications the Nvidia GeForce 7300 Gt is allowed,…

could you help me?¿

my graphic Card Specification is:

Model of chipset: NVIDIA GeForce 7300 GT
Type: GPU
Bus: PCIe
Ranura: Slot-1
Anchura de canal PCIe: x16
VRAM (total): 256 MB
Fabricante: NVIDIA (0x10de)
ID del dispositivo: 0x0393
ID de la revisión: 0x00a1
Revisión de la ROM: 3008

my computer is a MAC PRO of 2007

best regards

Probably the gpu as mudbox tends to require better graphics cards. I had the exact same thing happen with my 8600m GT

to weak graphics card....

http://www.linkedin.com/pub/christoph-schaedl/6/558/73b

Actually the 7300 is certified for Mudbox 2011. It must be OSX 10.6.4 that is causing the crash. Mudbox is only certified up to 10.6.2

http://download.autodesk.com/us/...qualifiedgraphics_mac.pdf

I have the exact same issue as OP, I have a MacPro 1,1 with same video card and get the same result when trying to open a mesh.  I work for a high school and we have a lab full with various different types of macs and this is the only model not working, also the oldest model in the bunch.  I have tried Autodesks fix of deleting the Application Support files for Mudbox, which fixes nothing.  I have also rolled the OS back from 10.6.4 to 10.6.2 and another machine to 10.6, both still have the same issue.  I do get slightly different crash codes depending on the OS version here is the crash code for the 10.6 and 10.6.2 version

Process:  Mudbox [560]
Path:  /Applications/Autodesk/Mudbox2011/Mudbox.app/Contents/MacOS/Mudbox
Identifier:  com.autodesk.Mudbox
Version:  2011 (2011)
Code Type:  X86-64 (Native)
Parent Process:  launchd [498]

Date/Time:  2011-01-03 16:28:03.804 -0700
OS Version:  Mac OS X 10.6 (10A432)
Report Version:  6

Interval Since Last Report:  312 sec
Crashes Since Last Report:  1
Per-App Interval Since Last Report:  26 sec
Per-App Crashes Since Last Report:  1
Anonymous UUID:  822A2E77-9BF1-487D-9191-A0F4C5714864

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000100000000
Crashed Thread:  0 Dispatch queue: com.apple.main-thread

Here is the crash code for the 10.6.4 version

Process:  Mudbox [2354]
Path:  /Applications/Autodesk/Mudbox2011/Mudbox.app/Contents/MacOS/Mudbox
Identifier:  com.autodesk.Mudbox
Version:  2011 (2011)
Code Type:  X86-64 (Native)
Parent Process:  launchd [653]

Date/Time:  2010-12-16 16:01:18.955 -0700
OS Version:  Mac OS X 10.6.4 (10F569)
Report Version:  6

Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000deadbeef
Crashed Thread:  0 Dispatch queue: com.apple.main-thread

Not real sure what this all means but hoping that somebody here does.  We are running the Animation Academy here at the school and everything else works great, just mudbox on these two machines.  I am also leaning towards a video card issue but Autodesk says that it is certified so it should work.  If I get time this week I will roll one of these machines back to 10.5.8 and see what happens, I will let you know if I have any success.  If any body wants to see the full crash codes I have all that info, just didn’t want to waste space here with all that extra info.  Thanks for the help.

Wow Falconcrest, thanks for the wonderful technical assistance.  It must be nice to have the time trolling the comments waiting for people with real issues to post about their mac so you can give everybody your wonderful insight on the world.  I hope to receive further assistance from you in the futre as well as everybody in the forums looks forward to your wonderful help.

I just ran into the exact same problem on 4 iMacs at our art school. Since I am only versed in Windows I did not find a solution yet. But i also suspect the GPU, be it driver issues or overall lack of performance.

I guess there has not been any news on the subject?

I downloaded the trial the other day. Love the program but there has been alot of trouble for me. First of all my ATI Radeon HD 4850 seems useless in this program. Cant go above 4 in quality on the AO passes. Never had any trouble in other 3D apps or games. I run a iMac 27” 2.66 GHz Intel Core i5 with 8GB RAM.

Then the problem you have described appeared. I could use it one evening, turn of the computer. The next morning when I tried to launch it i got the report above. I found a sollution though. If I deleted the files in:

User/Library/Preferences/Mudbox/2012/

And

User/Library/Application Support/Autodesk/Mudbox 2012/

When this happened this morning removed file by file and tried to start. If it didn’t help I moved the file back. In the end the file that made Mudbox crash at startup for me was:

brushes.sav in the settings folder.

Hope they fix this…

**EDIT**

Oops… Sorry, noticed this was about 2011 and Nvidia. I’ll start a new thread and hope this helps someone.