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Hey there, I’m Cy and I’m new. anyways.
I love Mudbox, and i already made my first model, but the one thing that’s bothering me is that I can’t even paint! Whenever i try to paint, Mudbox gives me “An unknown error has occurred while performing the operation. We are sorry for the inconvenience.” and partially freezes. I can still sculpt, but i can’t rotate the model, nor can I see the cursor anymore. It also causes this really wierd artifact to appear on my model, which can be erased partially without giving an error, but eventually it does. If I do erase it, it sometimes comes back, differently. This has only happened to this one model of mine, which i made completely in mudbox from the sphere, but the painting error occurs on EVERY model i try to edit. :c
This same error occurs when i try to change the lighting, it leaves the modelling screen white and whenever i move my mouse over it the error pops up.
Adding shadows also produces this error. :c
I’ve tried reinstalling, restarting, even running as administrator while installing, but to no avail. I heard it’s a registry problem, but how the heck do i get rid of it?
My computer is a crappy Acer Extensa 5420. It’s pretty stable and my Friend’s Toshiba Satellite L335D (64 bit) works fine with it.
Attachment provided is the creepy weird thing that appears on my model D:<
My specs:
Windows Vista Home Premium (same with my friend, so that shouldn’t be the problem)
Processor: AMD Turion 64 X2 Mobile Technology TL-58 1.90 GHz (She has an AMD Turion too, but it’s a Dual Core)
RAM: 2 Gigs
32 Bit
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Possibly your UVs, post a pic of your UVs
Author: tonytrout
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| Replied: 25 November 2009 03:24 PM
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UVS? I don’t think it could be my UVs, unless it’s with all the models.
Author: Cyhuntastic
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| Replied: 26 November 2009 11:19 AM
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Well can you paint on the basic head model that comes with mudbox, if you can then theres a problem with your models, if you cant then theres a problem with your video card.
edit. I see oglu answered on another thread but your XL1200 graphics card is not powerful enough for this kind of work
Author: tonytrout
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| Replied: 27 November 2009 03:52 AM
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i would say its your graphics card… mud needs highend graphics power…
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industripop 22 April 2009 05:58 PM
Sorry, yeah the brush lags at the higher subD levels in-between strokes. So, lets say I make a stroke (with any brush) and before I make another, the the brush tends to “stick” where I left it for a second. It also just occurred to me that I should mention I’m using a Cintiq 12WX. However, I tested it on and off of the Cintiq (tried it with the Wacom Intuos 3) and the same thing happens either way.
Try to apply new material to your model. I don’t know why but it seems that default material causes that sort of bug. Hope it helps.
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industripop 22 April 2009 05:58 PM
Sorry, yeah the brush lags at the higher subD levels in-between strokes. So, lets say I make a stroke (with any brush) and before I make another, the the brush tends to “stick” where I left it for a second. It also just occurred to me that I should mention I’m using a Cintiq 12WX. However, I tested it on and off of the Cintiq (tried it with the Wacom Intuos 3) and the same thing happens either way.
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industripop 22 April 2009 05:58 PM
Sorry, yeah the brush lags at the higher subD levels in-between strokes. So, lets say I make a stroke (with any brush) and before I make another, the the brush tends to “stick” where I left it for a second. It also just occurred to me that I should mention I’m using a Cintiq 12WX. However, I tested it on and off of the Cintiq (tried it with the Wacom Intuos 3) and the same thing happens either way.
Try to apply new material to your model. I don’t know why but it seems that default material causes that sort of bug. Hope it helps.
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industripop 22 April 2009 05:58 PM
Sorry, yeah the brush lags at the higher subD levels in-between strokes. So, lets say I make a stroke (with any brush) and before I make another, the the brush tends to “stick” where I left it for a second. It also just occurred to me that I should mention I’m using a Cintiq 12WX. However, I tested it on and off of the Cintiq (tried it with the Wacom Intuos 3) and the same thing happens either way.
Try to apply new material to your model. I don’t know why but it seems that default material causes that sort of bug. Hope it helps.
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At the end of each brush stroke mudbox writes out the deltas to the modified vertices to a temporary file (so that undo works without taking up massive amounts of memory). As the subdiv levels go up the number of vertices goes up by 4x at each level. These can start getting pretty big, and consequently slow things up enough to be noticable—as you have found.
To make things fast (er), the temporary files should be stored on a fast hard drive. (directing the temp files at an old or slow drive, or across a network will be bad). Look in the preferences window under “Paths”. The temp file location is “Temp Files”. You can also try defragmenting the drive the temp files reside on. (this can help performance). If you have some money to throw at the problem, you could get a SSD (32 Gig or so should be good), but if you do, pay attention to the write performance (many SSD drives out there are very good at read performance, and not so good at write performance). The Intel SSDs are very good at both read and write performance.
-- Ian Ameline,
Mudbox Tech lead.
Author: Ian Ameline
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| Replied: 17 December 2009 12:40 PM
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Multiple UVSet Bug:
If you try to merge several layers, mudbox often delets one of your set textures.
Most time it happens with more than 2 added layers above,layers with less transparency than 100 and layers with different naming.
If you use a layer named “Diffuse Copy” and work with it,there are no problems concerning merging,most time.
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Multiple UVSet Bug:
If you try to merge several layers, mudbox often delets one of your set textures.
Most time it happens with more than 2 added layers above,layers with less transparency than 100 and layers with different naming.
If you use a layer named “Diffuse Copy” and work with it,there are no problems concerning merging,most time.
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Multiple UVSet Bug:
If you try to merge several layers, mudbox often delets one of your set textures.
Most time it happens with more than 2 added layers above,layers with less transparency than 100 and layers with different naming.
If you use a layer named “Diffuse Copy” and work with it,there are no problems concerning merging,most time.
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Multiple UVSet Bug:
If you try to merge several layers, mudbox often delets one of your set textures.
Most time it happens with more than 2 added layers above,layers with less transparency than 100 and layers with different naming.
If you use a layer named “Diffuse Copy” and work with it,there are no problems concerning merging,most time.
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