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Well, it didn’t take long for someone to quickly bash what they didn’t read! :rolleyes:
I’m not talking about learning other pieces of software - I’m talking about teaching people how MUDBOX works with the software they use - without having to spend three hours digging through posts to see if they’re going to be useful.
Most people re-ask the same questions - fact.
Many boards answer a question but the answer is lost in time - this would fix that.
Imagine if you bought a Lexus and then had to spend days looking through a guide telling you how the transmission works on a Hummer and a VW Bug if all you needed to know was how to store a preset on the radio. Forum boards are often set up this way! Maybe one day I’ll want to know how XSI or 3DMax works - but today I don’t need to know. I do need to know how to make MUDBOX work with my ap - whatever that might be. Make that information easy to acquire or don’t go into business.
If you’re new to 3D, maybe you don’t know you even need to do X, Y and Z. So, you become frustrated, then you hate the process and the software and people who have figured it out! You kill someone’s spirit and make them feel stupid! That’s the way to make money in the future and secure a spot in the software industry!
The business that survives offers customer service above and beyond what is expected - this would be such a service that I and many other CUSTOMERS would love! And it would keep those pesky beginners from cluttering your pro space! ;)
Lastly, you would still have the rest of the board to surf - just becasue it’s there doesn’t mean you have to read it, right?
HAVING WRITTEN A MANUAL OR TWO for other known 3D software, I know a little about this topic and how a user base reacts.
There are a very few common uses - export a low-rez model from “X” into mudbox, up the rez, paint textures and then send the map back out into your program - THIS IS USING MUDBOX and should be taught or brought up somewhere.
Part of an effective software application is a set of effective training materials that ARE EASY TO ACCESS! Most people forget this part. It’s like a kid buying something with their own money only to ask, “What do you mean TAX?”
The better our results from MUDBOX, the better SKYMATTER and MUDBOX look. In turn, SKYMATTER will make more money from the additional sales gernerated by all the cool new examples. This in turn leads to more software revisions you’ll see in the future.
The more easy-to-find instructions they give to a user only tends to improve the output from the users. Also, a standard pipeline makes tech support easier! It’s sort of the Lion King circle of life thing.
I’m sure there’s another bullhead out there somewhere who’ll think all of this to be crazy. One day they’ll want to learn something new too!
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