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Dear Autodesk Sketchbook Designer team,
Thank you for adding some excitement to my life by releasing and selling beta software as a full working professional product.
Thank you for releasing service packs updates that instead of properly solving known issues, add even more critical bugs.
Releasing this Service pack 2 saying that “Improved hardware support allowing greater selection of systems to run SketchBook Designer” is among one of the greatest jokes I’ve heard in quite along time. You said that the screen resolution issue happens with higher resolution monitors but the fact is that I work with a screen of just 1680x1050 and I also get a gray background with no canvas to draw. I need to go to my display preferences and change the monitor display resolution for the file to show the canvas but guess what… if I change to another file, I still get the gray background and I need to change the display resolution again.
The only explanation I got for such a bug is that someone at Autodesk was sleeping while testing SBD.
I’m aware that software have bugs. But the history with Sketchbook Designer is of constant instability, crashes, files that get corrupted or unable to open files from previous versions, to name just a few problems I’ve experienced since the very first version named Alias Sketch… and believe me… I’ve installed your software on many different computers and the problem happens in all of them.
This for me is completely unacceptable… specially from a company such as Autodesk.
You should ask for some tips and advices from your colleagues that work on Sketchbook Pro, both for desktop and iPad because they are in fact able to deliver a finished and very stable product, without insane hardware requirements. And I will not even mention the price difference between SBD and SBP.
For now my recommendation to anyone who might be considering buying Sketchbook Designer is… keep away from it and buy Sketchbook Pro instead.
Best regards,
Carlos Rego
Author: Carlos_R
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