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Hi all
So we have a corrupt archive (file type) where the header file is 2kb and we have a OTOC which appears to be ok except when we open it using restore proxies from archive they are all black.
Any one out there have any suggestions ...
cheers
Stefan
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Hi Stefan.
The OTOC does not contain any thumbnail. Those are all in the archive header. If the header is OK, opening the OTOC will show the thumbnails from the header, but when the header is corrupt, the OTOC will show black icons.
Your archive should still restore properly as long as the OTOC is intact.
Regards,
Robert.
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Robert Adam
Autodesk Media & Entertainment Support
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