I have downloaded the student version of Smoke 2013, I been following along the classes on you tube and on the website preparing myself to use it in my last semester in my University. After I finished I try to export and I keep getting errors on backburner and no export. Anyone willing to help?

Well that didn’t take long. As I’ve been predicting for 8 months - export is gonna lose sales. Well done AD.

All's well that ends. That's why its called finishing.

I will say every time I’ve tried to Export it failed or semi-failed every time.  I still bought Smoke and hope for the best.  But egads, frustrating.

What errors are you getting Orlando? Post them here. Let the AD guys have a look.

Sure if this helps I’ll give it a shot, so I finished editing, grading, adding some effects and then go ahead and export the timeline to my solid state drive, it will show me that has been sent to backburner, in backburner I get only get waiting on status, at one point it said something about mediaconverter IFFFS error.

So are you guys at AD gonna solve this export problem? I downloaded the 30 day trial and still no luck.

Unfortunately I don’t think your going to get much help from AD until Jan 7th…

We have similar issues. Basically, the R3D debayering doesn’t really work - Smoke says it rendered the clips and proxies (also show in background taks as completed jobs), but then Smoke complains e.g. in CFX that the clip doesn’t exist. This results in Smoke not being able to export anything plus we cannot really edit the effects. Even when changing the debayering settings to create a new clip and proxies doesn’t help and Smoke just shows errors that the clip doesn’t exist (sometimes also the unredered frame or simply a black image in the timeline).

Also debayering is extremely slow.

One more observation:

when I change the Image Display options to full clip resolution in the View menu (instead of proxy display resolution),
then the CFX shows the clip and works again.
However, as soon as View is set to Proxy, CFX fails saying that the clip media does not exist!

Is this a problem with proxies?

I have new update I had nothing to do so I started to mess around with it before the semester starts next Monday, I decided to uninstall and cleanup everything and give it another try. This time I got backburner working, however all my renders are getting stuck, they have a label “Active” but then when I check they have an error. Any ideas?