let’s try with only an Ethernet connection. I don’t think that’s the cause here, but I just want to rule that out. I’ve seen weird behavior when Smoke doesn’t like the network config.

Don’t forget to reboot after disabling wifi and going wired.

Please also try André’s suggestion. Try exporting to image formats. I’m almost sure your issue relates to Wiretap not being able to read your sequence media rather than the export format, but it wouldn’t hurt to rule that out either.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support

Hi Alias3.

We have just released pre-release trial 3 where export works better than before.
Please use the uninstaller app to uninstall older versions of Smoke (you won’t lose your projects or clips), then restart your Mac, install pre-release trial 3 and follow the instructions in this thread to upgrade your projects.

Let me know if you’re still running into export issues.

Best regards,
Robert.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support

Ok, good news: Smoke actually exported now!

However a few issues:
1) The clip looks different then the clips within Connected FX. Maybe that has to do something with some cached clips? I’m trying a forced re-render. It doesn’t let me render the clip inside CFX somehow!
2) The 0% does not really update in the background tasks list, even though the file already had 20MBs and I hit refresh while rendering.
3) What’s really strange is that although the rendering is long completed, it then takes a long time for the actual file to save. Why is that? Every other package we use, is done when the rendering is done. Do you render everything into raw files and then compress it? I think other packages render and compress simultaneously so you get the file when rendering is done.
4) It’s very dis-orientating to have to track when a file is actually done. There’s no status, no notification / nothing. Smoke doesn’t show anything and it takes a really long time after the rendering is done for the clip to show up.
5) There was no options for H264, neither for MP4 - not good. Need to control bit-rates etc.
6) The resolution is different than the project. There was not way to control the resolution. I think the aspect ratio is now suddenly 4:3 even though this is some kind of Red Cinema level aspect ratio!

Actually, now for the 2nd sequence Export got again stalled at 0% - same issue as before. Not even 32 byte file this time. Tried 3-4 times to export, nothing…

Also when rendering from the timeline the following message pops up at the end:
BATCH: Token ‘Range’ is missing from file ‘timewarp19.timewarp_node.’ Continue?

The sequence has a time-warp.

Hi. Sorry to reply so late, I was on vacation until today.

Has anything changed in your workstation’s environment between the time the export worked and the time it didn’t? I’m talking even minor events, like a reboot?
If not then this is not related to your workstation’s environment, but to the bug we have open in our DB about export randomly not working and complaining about a missing export library. Looks like your machine is affected more than any other i’ve seen so far.
We’re still working on finding the root cause of this bug and fixing it. It hasn’t been resolved yet unfortunately.

As far as export settings go, there’s a lot of work being done on that front too. Hopefully some of those enhancements will make it into pre-release trial 4.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support

That being said, let’s try another trick that I used to get export working in pre-release 3 on my Mac:

1. Start the export job in Smoke.
2. Go to http://localhost/backburner and look at the details of the stalled export job. Verify that the error is again the “cannot find library _Export...”
3. Open Terminal and then type:

4. Now type:

5. Do you get a folder called workspace.wksp and another called workspace<some-string>.wksp in the output of the ls command?
6. If so, type

and then type

again.
7. Do you see the _Export folders that BB is complaining about there?
8. If so, then type this:
sudo cp -rf _Export* ../workspace.wksp/
9. Go back to the BB monitor Web page and hit Activate on the stalled job (do NOT hit “restart").
10. Wait a few seconds and see if the job goes from “waiting” to active.

Regards,
Robert.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support

Hi Josh.
I’ve seen your two other threads and replied to them. The issue is related to Backburner in both cases.
Might have to do with your network setup.

Regards,
Robert.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support

2. Here’s the error from backburner:
[hostname-replaced].local [error] 2902659776 transcoderMediaProvider.C:312 09/19/12:19:23:26.321 Cannot get type of clip IFFFS-121:/stonefs/[REPLACED PROJECTNAME]/_Export_120908_202211_1/H_16777343_S_1347160932_U_528719/hires: Library _Export_120908_202211_1 not found

7. > Do you see the _Export folders that BB is complaining about there?
Unfortunately, no. There is no _Export_120908_202211_1 folder in the workspace directory! So I cannot copy the folder.

There’s 4 related files in the workspace folder though:

_Export_120908_202211_1.000.clib
_Export_120908_202211_1.001.clib
_Export_120908_202211_1_history
_Export_120908_202211_1_history.000.hist

Any ideas?

Have you tried this trick? http://area.autodesk.com/for...-pr3-strange-work-around/

Regards,
Robert.

_____________________________________________________
Robert Adam
Autodesk Media & Entertainment Support