Would like to switch to Standalone License for Softimage 2010.
I have a Desktop and a lap top and I would like to switch from my network license to a standalone license.
I recently had to obtain a new IP address for my home network and now the license server does not recognize an interactive license for Softimage 7.5. I just installed Softimage 2010 and I’d rather just go with the standalone license. Can you please assist?
I think you shouldn’t ask to change to a standalone license, that’s a downgrade.
Network license are more expensive and more flexible as you can use them from any machine. standalone are locked to a machine. Normally you should be able to just set the new IP address in your license file
What is the problem with the Support Request Form? Other customers have submitted requests so I know it works. Are you using IE, or are you using some other browser (if so, try with IE)?
Are you on Vista? (I’ve seen some strange behavior from the request form on my Vista box).
Generally a change of IP address should not matter, unless you are using the IP address in the license file, or as the value of ADSKFLEX_LICENSE_FILE.
I would check whether your Ethernet address has changed (for example, if you have a new IP because you changed IP providers, you may now have a new Ethernet address).
Sorry for the delay in getting back. I had to take care of other things. After Going to the wiki and trying everything on the video I still can’t get up and running. I’m using my IP address in the LIC file instead of my PC name. The license server is running.
The path to my .lic file is C:\Program Files\Autodesk Network License Manager\SFTIM7enlicense.lic
In LMTOOLS > Server Status > Perform Status Inquiry:
Flexible License Manager status on Fri 11/6/2009 16:55
[Detecting lmgrd processes...]
License server status: 27000@<IP Address>
License file(s) on <IP Address> : C:\Program Files\Autodesk Network License Manager\SFTIM7enlicense.lic:
<IP Address>: license server UP (MASTER) v11.5
Vendor daemon status (on <IP Address>):
adskflex: UP v11.5
Feature usage info:
Users of 78700SFTIM_F: (Total of 1 license issued; Total of 0 licenses in use)
Users of 78600SFTIM_7_5F: (Total of 1 license issued; Total of 0 licenses in use)