Inside Sabertooth
Learn how Sabertooth uses 3ds Max to create 3D interactive projects, including HBO Go’s Game of Thrones interactive experience
  • 1/3
You are here: Forum Home / Autodesk® Softimage® / Setup and Licensing / Permanent License problem after Trial License runs out
  RSS 2.0 ATOM  

Permanent License problem after Trial License runs out
Rate this thread
 
28357
 
Permlink of this thread  
avatar
  • L33tace
  • Posted: 07 September 2008 10:49 AM
  • Total Posts: 17
  • Joined: 24 April 2008 06:31 PM

I’ve being running XSI 7 using the trial license as I hadn’t gotten the 7 license at the time I downloaded it.  I thought there would be no problems once the trial license ran out and that it would automatically recognise the XSI 7 permanent license, but it doesn’t seem to.  I’m getting this message:

License error:
Error: there is no interactive license available to run XSI
Do you want to start License Manager?

I say yes, License Manager opens, the server is running (that probably coz I’ve still got 6.5 installed and I can open that no problem) and when I go to download and install licenses it runs ok and I’ve also tried to assign licenses and the license for 6.5 and 7 are listed but there is no option to assign.

Anyone got any solutions? please.



Replies: 0
avatar

I had a similar problem. It was only resolved by removing every Softimage product from my computer including the SMP folder, then, loading up a fresh XSI 7 and running it. The default seems to be SLP server type so I had to change that in the new License Manager to SIO. Then download the existing permanent license which then runs with the dongle as the 6.5 and trial did previously.

I think it was probably not necessary to remove everything but I had wasted a lot of time tinkering with my setup and this solution worked for me.

I hope this works for you, Al



Replies: 0
avatar

There is no reason to remove everything Softimage-related from your computer.

What licenses do you have installed?
Click Query Usage and then click Run Query.
Is there a 7.0 license installed?



Replies: 0
avatar
  • L33tace
  • Posted: 08 September 2008 06:06 AM

Ok, when I did the query it wasn’t showing 7 which is odd because I had also tried manually adding the keys which I had received from Softimage for 7 and it said it was already running. 
Anyway I found and re-saved the license keys again, manually loaded them and it now works. :whistling: 

Yeah ...  :biggrin:

Sorry alpeck you had to go through all that, but probably like you I had tried everything. 

Thanks StephenBlair. :)



Replies: 0