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Not able to open saved scenes
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  • Joined: 03 September 2012 06:53 AM

Hello,

I’m new here and if I’m posting this in the wrong place then I’m sorry, also I realize that making a first post a topic usually isn’t a great way to gain respect with the community but here goes.

I am running Softimage XSI 7.5 Mod Tool on a Windows Vista 32 bit.  As the subject suggests I cannot open any of my saved scenes, when I do I get an error.

I have done some research and found two things, one, that using a registry fix for windows is the cause of this problem, and two, that the fix to this error is to run the “runonce.bat” file from the “bin” directory.  I used a registry fix recently that not only didn’t seem to improve my computers performance, but it also stopped XSI from working properly.  Apparently lot’s of people have had this problem and the fix is fairly simple.

However, when I ran the runonce.bat file, it failed to help, I ran it again this time with a command to produce an error log, and this error came up on about the 25th line: “oleaut32.dll: Registration failed; Result == E_ACCESSDENIED”.

Here’s where it get’s confusing.  I created a second windows user, this one not an administrator, logged onto it, and ran runonce.bat.  It did not produce the error seen above and instead, when I run XSI from the second user, I can load scenes just fine.  But I log back onto the admin account, and the problem persists.

Obviously I’d like to be able to use XSI from my admin account like normal, instead of having to use an “XSI” account.  I am fairly certain that runonce.bat’s error “oleaut32.dll: Registration failed; Result == E_ACCESSDENIED” is the reason that runonce.bat seems to have no effect.

So my question is what causes that error and how would I fix it?

Thank you for your time.



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A while back mister Luc-Eric Rousseau (Autodesk) had the following to say about the oleaut32.dll not registering in Softimage/runonce.bat:

This error is not important. oleaut is a fundamental windows dll and it’s probably already registered correctly otherwise nothing would work.

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